Privacy Policy

At Production Crew, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.2 Information We Collect

When you interact with our Site, we may collect personally identifiable information that you voluntarily provide, including:

Contact details: Name, email address, phone number, mailing address.
Business information: Company name, job title, industry.
Payment information: Billing address, payment card details (processed by secure third-party provider).
Communications: Inquiries, feedback, or requests submitted through contact forms or email.

1.2 Usage Data

We may also automatically collect information about your device and how you use our Site, including:

Log files: IP address, browser type and version, pages visited, time and date of access, referral URLs.
Analytics data: Pageviews, session duration, click paths, and other interaction metrics.
Cookies and tracking technologies: See Section 5 below for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To respond to inquiries, provide quotes, manage bookings, and deliver event production services.
Account Management: To create and maintain your user account, if applicable.
Communications: To send service-related notifications, updates, newsletters, and marketing materials (with your consent).
Site Improvement: To analyze usage patterns and enhance our Site’s performance, design, and content.
Security and Compliance: To monitor for fraudulent activity, enforce our Terms of Service, and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information under the following circumstances:

Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, email delivery, and customer support, under confidentiality agreements.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where user data is one of the transferred assets.
Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, privacy, safety, or property, and/or that of our clients or the public.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no online transmission or storage system is completely secure.

5. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar technologies to:

Maintain your session and preferences.
Analyze site traffic and user behavior.
Deliver targeted advertising and measure campaign performance.

You can manage or disable cookies through your browser settings, but certain features of the Site may not function properly if cookies are turned off.

6. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we securely delete or anonymize your data.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal information.
Rectify inaccurate or incomplete data.
Request deletion of your data (right to be forgotten).
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.
Receive your data in a portable format.

To exercise these rights, please contact us at the address below. We will respond within the timeframe required by applicable law.

9. Children’s Privacy

Our Site is not directed at children under 16 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised date at the top and, where appropriate, notify you by email or through a notice on the Site. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Production Crew
Email: contact@productioncrew.in
Address: Vaithy Farms Pathare Wadi, Off Marve Road,Malad (W) Mumbai-400095
Contact No : 7021454970

Thank you for trusting Production Crew with your information. We are committed to protecting your privacy.

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